In 2011, Transamerica, in step with our parent company, AEGON, translated our core values of Respect, Quality, Transparency and Trust into active behaviours. When we are Working Together, Bringing Clarity and Exceeding Expectations, we know that our core values are in action and we are helping Canadians take responsibility for their financial futures.
These behaviours are critical to building and nurturing positive relationships with advisors, consumers and colleagues.
Working Together
We earn respect by investing heavily in relationships with customers, colleagues and other partners. Operating as a team makes us stronger, smarter and better. We welcome new perspectives and make good use of each other’s unique contribution.
Bringing Clarity
We earn trust by being transparent about our products and services. We say what we do and do what we say. We use our expertise to develop suitable solutions and clear communications.
Exceeding Expectations
We understand our customers’ expectations and seek innovative ways to exceed them. We constantly challenge ourselves to be accountable for enhancing the quality and value of our products.