Print Home > Company Info > Contact Us
 
 
 
 

 Contacts for Consumers

 

Contacts for Consumers

 
Customer Service

For General Inquiries about your policy or account

Phone: 416-883-5003 or 1-800-846-5970
Fax: 416-883-5520 or 1-800-661-7296  
For Life Insurance: lifeservices@transamerica.ca
For Investment Products: ipservices@transamerica.ca 

Main Reception
416-883-5000
 
Mailing Address 
Transamerica Life Canada
500-5000 Yonge Street
Toronto, Ontario M2N 7J8
416-673-9865 or 1-800-846-5970
 
For Sales inquiries:
Regional Sales Offices:
British Columbia - 1-866-669-6117
Prairies - 1-888-220-2881
Ontario - 1-888-245-5501
Quebec - 1-800-361-7242 
 
Compliance

For Market Conduct Concerns or Complaint Resolution

Transamerica Life Canada
Compliance Department
500-5000 Yonge Street
Toronto, Ontario M2N 7J8
For more information, see Complaint Resolution Process  
 

 Address Change

 

Going somewhere?

If you are moving or changing your address, don’t forget to let us know. Update contact information.​

Please connect with our Client Services by calling 1-800-797-2643 (Monday to Friday, 8:00 a.m. to 7:00 p.m. ET). In order for us to update your address, please ensure that you have both your old and new address available. If the address change is being done on a policy with joint ownership, all policy owners must be present in order to update each address.

 
Alternatively, our Address Confirmation form can be completed and faxed to us at 1-800-661-7296 or mailed to: 
Transamerica Life Canada
500-5000 Yonge Street
Toronto, ON   M2N 7J8
 
Please note – due to privacy legislation we cannot accept address changes via email.